Frequently Asked Questions

Here are some common questions that caregivers have regarding our care home. Do give us a call if your question is not listed here and we'll do our best to assist you.

Pearl’s Hill Care Home is a stay-in nursing home facility that caters primarily to patients who are eligible for medical subsidies and require long-term skilled nursing care and/or assistance in activities of daily living.  To be eligible for admission to a government-subsidised nursing home, the patient must meet the following criteria, as listed by the Agency for Integrated Care (AIC):

  • Have physical or mental disabilities because of medical conditions like stroke, dementia and other chronic illnesses
  • Be semi-mobile, wheelchair- or bed-bound, requiring daily nursing care and help in daily living activities such as using the toilet, walking etc
  • Have tried all possible care arrangements such as hiring a domestic helper, day care, home care etc
  • Be unable to get care at home from other family members or community providers
  • Pass the means-test for long-term care subsidies

All admissions into Pearl’s Hill Care Home are by referral via the Agency for Integrated Care (AIC). Patients (or their family members) should speak to their last attending doctor or medical social worker at the public hospital or polyclinic, who will assist them to submit their admission application to AIC.

A means-test is used to determine the amount of subsidies a person needing care is eligible for. Those from lower income households will be granted higher subsidies under the means-testing framework. Patients can take a means-test at all public hospitals, polyclinics or community centres. For more information on the subsidy framework, eligibility criteria and means-testing, click here.

The waiting time for admission to Pearl’s Hill Care Home varies according to the following:

  • Availability of beds
  • Patient’s needs
  • Co-operation from the family in meeting the necessary requirements, such as responding to interview appointment and preparing documents for verification

At Pearl’s Hill Care Home, we understand that affordability is a key concern for our residents and their family members. Therefore, the fees we set are similar to that offered by other Volunteer Welfare Organization-operated nursing homes, with up to 75 percent government subsidies.

Besides nursing care, we also provide physiotherapy, occupational therapy, speech therapy (when necessary), medical care, dental care and dietary services. These care plans and programmes are specially designed to meet the needs of our residents so that they can recover and be well enough to be discharged or taken care of at home.

Bills are issued on a monthly basis. Payment can be made at the Reception Counter located at level 1, Pearl’s Hill Care Home.

No, Pearl’s Hill Care Home does not have wards that cater specifically to dementia residents.

We have nursing staff available 24/7, security guards and CCTVs installed around the compound.

While we have security measures in place, we strongly recommend that residents do not keep very valuable items at the nursing home. Pearl’s Hill Care Home will not be held responsible for any loss of valuables.

We encourage friends and family to visit their loved ones regularly during our visiting hours, from 8am to 8pm daily.

Yes, our dedicated team of nurses works on shifts to provide 24/7 nursing care for our residents.

You can call our hotline at 6320 9818 or speak to any of our staff on duty. Alternatively, you can write to us at [email protected]

If you are keen to join us as a staff, you can send your resume to [email protected], indicating clearly the position you are applying for.